Hi HubSpot community,
My HubSpot Payments account is fully approved and shows Stripe as connected with the correct platform fees.
However, all our invoice and payment links return the following error, both for clients and internally:
“There’s a problem with this page right now. Check back soon, or contact us for help.”
We’ve:
Verified Stripe is connected and live
Created test payment links and invoices in GBP
Tested across browsers, incognito, and devices
Still get the same error on this link (and others):
https://payments-eu1.hubspot.com/payments/purchase/hscs_eu1_B9XNOxJtKmbDvBAEnYs2qv4R5erHzrlv7OpTEaGhpgkFINcY8zFeuVZ6GacGdGZh
Please escalate this urgently, as we are unable to receive payments from clients.
Thanks,
Petr