Community

New email logging beta – problems!

Hi

I have tried to submit this via the Feedback function in the Product Updates section but I keep getting a message saying “Failed to Submit Feedback” – unhelpful!

Has anyone else tried the new Email Logging function to log all connected emails not just outbound and replies?

This should be brilliant, however in the hour since I’ve switched it on, our users keep (at different times) being made contact owner of a contact created called noreply@notifications.hubspot.com (presumably because they’ve forwarded a response or just received an email from the noficiations address), and this then leads to them receiving literally HUNDREDS of notifications in just a few minutes when any notification is sent to any user, with the notification type being “A contact was logged on records you’re following”

I have switched off the functionality until Hubspot get this resolved as it seems to be a significant bug.

Has anyone else tried this beta yet?

Tom

LEAVE A RESPONSE

Your email address will not be published. Required fields are marked *